Frequently Asked Questions
Everything you need to know about shopping with JQ Wholesale
What is the minimum order quantity (MOQ) for wholesale purchases?
At JQ Wholesale, we strive to support businesses of all sizes. Our minimum order quantity starts at just 10 pieces per style to help you maintain a diverse inventory without overstocking.
How long does shipping typically take for bulk orders?
Domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for defective items?
We maintain strict quality control, but if you receive a damaged or defective item, please report it within 7 days of delivery. We will provide a full refund or store credit for the affected merchandise.
Do you offer private labeling or custom branding services?
Yes, we offer private labeling services for established partners. This includes custom neck labels and hangtags for bulk orders exceeding 500 units per design. Please contact our support team for a quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfers for large-scale wholesale transactions.
Are the product images on your site available for my own marketing?
Yes, once you have purchased an item, you are granted a non-exclusive license to use our high-resolution product photography for your own e-commerce store and social media marketing.